Privacy Policy
Your privacy is important to us. Learn how we collect, use, and protect your personal information.
Privacy Policy for Cell Cyphon
This Privacy Policy ("policy") explains how Cell Cyphon ("we", "us", "our") collects, uses, stores, and protects your personal data when you use our software applications, games, and websites ("services"). Cell Cyphon Ltd. is a registered limited liability company in the United Kingdom and operates in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable data protection laws.
1. Our Commitment to Data Privacy
We believe privacy is a fundamental right. That’s why we only collect the minimum amount of personal data necessary to operate and improve our Services. Data collected to improve services will be generic or anonymous where possible.
2. Types of Data We Collect
The type of data we collect depends on the Service you use. We strive to minimise this wherever possible.
We may collect:
- Basic account information: such as email address, username, or user ID when creating an account.
- Device and technical data: such as device model, OS version, crash logs, or usage analytics (anonymised where possible).
- Location data: only if specifically required for core functionality (e.g., location-tracking apps).
- Support or communication records: if you contact us, any information exchanged may be kept to refer back too or improve services
3. How We Use Your Data
We use your data solely for the following purposes:
- To provide and maintain our Services
- To respond to customer support requests
- To improve the performance and functionality of our applications
- To comply with legal obligations
We do not and will not use personal data for advertising, profiling, or marketing purposes.
4. Lawful Basis for Processing
Under the UK GDPR, we only process your personal data when one or more of the following conditions apply:
- Consent: You have given clear consent for us to do so
- Contractual necessity: Data is required to deliver the Service you've requested
- Legal obligation: We are legally required to retain or disclose certain data
- Legitimate interests: Only in cases where it does not override your rights or interests
5. Data Storage and Retention
We store your data securely using industry-standards and strict access controls. Your data is only retained for as long as necessary to fulfil its original purpose or comply with legal obligations.
If you delete your account or withdraw consent, we will remove or anonymise your data in accordance with applicable data retention laws.
6. Data Sharing and Third Parties
We do not sell or rent your personal data, and may only be shared when necessary to:
- Deliver core functionality
- Comply with legal obligations
- Ensure application security and stability
All third-party service providers are carefully selected and required to comply with UK GDPR data protection regulations.
7. Your Rights Under UK GDPR
You have the following rights:
- Right to access – Request a copy of the data we hold about you
- Right to rectification – Request corrections to inaccurate or incomplete data
- Right to erasure – Request deletion of your data ("right to be forgotten")
- Right to restrict processing – Limit how your data is used
- Right to data portability – Receive your data in a structured, portable format
- Right to object – Object to specific types of data use, such as direct marketing
- Right to withdraw consent – At any time, without affecting prior processing
You can exercise these rights by contacting us at the address below.
8. Children’s Privacy
Some of our Services — particularly our safety and location-tracking applications — may be used to monitor the real-time location of children. These Services are designed to be used by adults (such as parents or legal guardians) for the purpose of safeguarding children, and any personal data collected from or about a child is done so under the authority and consent of the responsible adult user. Parents or legal guardians can create and manage a Google Account with Family Link - please refer to Googles documentation for more information.
As we are committed to protecting the privacy of children, if we discover that a child has submitted personal data to us without verified parental or guardian consent, we will take immediate action to remove that data and restrict access.
We also strive to comply with the UK Children's Code (Age Appropriate Design Code) by ensuring that any services used in relation to children are designed with high standards of privacy, data minimisation, and security.
9. Cookies and Tracking
We use only essential cookies where applicable. We do not use cookies for tracking users across services or for advertising.
If using a website-based service, a separate cookie policy will be provided and accessible.
10. Changes to this Privacy Policy
We reserve the right, to modify or replace this Privacy Policy at any time. If a revision is material, we will make reasonable efforts to provide at least 30 days' notice prior to the new Privacy Policy taking effect. What constitutes a material change will be determined at our sole discretion.
In certain emergency situations — such as for legal compliance, security, or urgent operational needs — a 30-day notice period may not be possible. In such cases, we will make every reasonable effort to notify users as soon as practicable.
By continuing to access or use our Services after those changes become effective, you agree to be bound by the revised Privacy Policy. If you do not agree to the new Privacy Policy, please stop using any Services immediately.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]